Employee Training, Talent Management
Management and leadership training opportunities
Professional designations
Approximately 25% of job openings are filled internally
Employee Retention and Satisfaction
Regularly review and monitor employee turnover and reasons behind it
Regularly review and monitor employee demographic data
Periodic surveys, quarterly employee events, ongoing philanthropic initiatives and team building events
Our Environmental and Social Responsibilities
Through our property and infrastructure investments, as well as our residential lending portfolio, we finance projects that help provide solutions to important environmental and social challenges:
One third of our $3 billion owned real estate portfolio is in rent-restricted multifamily properties, making us one of the biggest owners of affordable housing in the United States.
| ○ | As of December 31, 2018, we owned a total of 15,057 apartment units, providing housing for an estimated 35,000 people, with 14,725 of such apartment units being rent restricted. |
Through our infrastructure lending business, as of December 31, 2018, we provided $617 million of financing to renewable energy assets, including wind, hydro, solar and geothermal projects.
| ○ | Our renewables portfolio generated over 8,600 Gigawatt hours in 2018, and is 78% located in the United States with the remainder located in Ireland, Scotland, Spain and Canada. |
Our residential lending business, with investments since we started the business totaling 3,529 loans valued at $1.5 billion, and investments currently held on our balance sheet of 1,403 loans valued at $623 million, in each case as of December 31, 2018, provides mortgages to underserved borrowers who otherwise struggle to secure access to housing credit.
| ○ | These borrowers often have significant financial assets and credit profiles and we deem them to be high-quality, but they don’t fit a traditional lending model (e.g., small business owners, contractors and other freelance workers who still have strong credit profiles). |
In our owned real estate portfolio, we have undertaken several initiatives focused on energy efficiency and costs savings, such as:
A utility tracking platform that allows for efficient monitoring of water and electricity usage across portfolios.
The use of water conservation solutions through capital investment in more efficient bathroom and kitchen fixture upgrades, which has reduced water usage by 45% on average where installed.
Through our commercial real estate lending business, we evaluate all environmental risks associated with our investments. For example:
We utilize a Phase I environmental site assessment (ESA) to identify environmental conditions that may have a material impact on the property being assessed.
We assess a property’s sustainability and marketability by reviewing characteristics including, but not limited to, LEED certification and tenant amenities such as bike storage and repair facilities, neighborhood walkability ratings, and electric car charging stations.
We conduct periodic property site visits of our investments, which include physical inspection of the assets, including environmental considerations.